SHIPPING UPDATES

Unfortunately, the covid-19 outbreak has had an impact on global shopping times. Freight flights have been drastically reduced across the world, which has created a backlog in pending shipments. 

Due to this, we have started to pay for a premium shipping service which has dedicated daily flights to major destinations worldwide. In most cases our parcels arrive in shipping ports in just 2 or 3 days after dispatch. 

However, due to staffing shortages and a huge backlog of processing, there are currently 2-3 week delays at US and Canadian customs.

Due to these delays our current orders may take up to a month to arrive at your shipping address.
In some cases it may even take longer than a month. We've had some customers receive their order in less than a week and others have been waiting 2+ weeks for customs clearance. 

We have big plans for PenPalBots and plan to grow it into the BEST online site for education tech. Your support in these early days means a lot to us! 

Sign up for our newsletter on the homepage to stay up to date. 

If you have any concerns please don't hesitate to contact me directly. I'm a parent and avid gadget fan and I know how disappointing this shopping delay must be to many of you. 

Thank you for your patience and understanding. I will update this page as we get information from US customs and other internatiobal processing depots.
James Marshall
Penpalbots Founder

Phone: +1 205 417 7616
Email: james@penpalbots.com
Skype: james.oz.72
WeChat: JimOz35